Pathways
Transforming Patient Journeys & Clinical Operations with Pathways

Pathways help healthcare organizations shift from episodic interactions to a full spectrum of care. By integrating multiple touchpoints before, during, and after every healthcare event, Pathways ensure consistent communication, better outcomes, and improved patient satisfaction.

Pre-Procedure

Pre-Procedure communication improves patient experience & reduces non-compliance while providing staff with a real-time view and configurable alerts which together reduce “lost” procedures.

Email and SMS reminders
Phone Outreach
Educational videos and resources
Secure messaging for patient queries
Procedure

Support patients and staff during the actual encounter with coordinated communication and workflow management.
                                                                             

Real-time phone and message updates
Digital checklists for staff and patients
On-site alerts and reminders
Secure communication channels for care teams
Post-Procedure

Extend care beyond the visit with follow-ups and engagement to improve recovery, compliance, and long-term outcomes.

 

Follow-up calls and messages
Post-care surveys and feedback forms
Care team coordination for follow up
Ongoing education and reminders for care plans
Why Pathways Matter
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Improved Patient Experience
Patients feel supported and connected throughout their care journey.
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Better Outcomes
Increased adherence, reduced readmissions, and faster recovery.
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Operational Efficiency

Streamlined workflows, reduce staff burden, and reduce case cancellations and reschedules.

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Reputation Growth

More touchpoints lead to stronger trust, loyalty, and ASC reputation.

Contact Us
info@callidushealth.com
47 W Division St #480
Chicago, IL 60610
+1 (312) 763-5588
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