Streamline patient care with our comprehensive healthcare coordination platform. Connect providers, patients, and families in one secure ecosystem.
Replace your answering service and augment in-house call center operations
Manage complex call schedules & handle after hours calls, enhance existing call center and triage operations, and use CareLINK’s extensibility and available live agents to support any range of additional needs
Facilitate precision scheduling and close the referral loop
Use 2-way SMS (text), secure live-chat, and secure contact forms – all coupled to your specific structure of teams and workflows with fully configurable, mission critical alerting.
Intelligent Reminders, Recall, Mass Notifications
Reduce no shows, increase revenue, and keep patients up to date with our highly customizable and easily modifiable appointment reminder system.
Bring agility and adaptability to your communications strategy
Prepare for unpredictability with the ability to rapidly implement new processes and workflows as situations arise
Pathways
Pathways allow a move from episodic to a full spectrum of care. Pathways incorporate a precise level of clinical detail to improve quality and minimize organizational risk. Increased number of touchpoints improve patient experience, outcomes tracking, and ASC reputation.
Omnichannel Bidirectional and secure messaging
Enable seamless, HIPAA-compliant communication across all channels. Patients and providers can exchange messages securely in real-time, improving engagement, care coordination, and trust.
Measurable impact on your healthcare organization
Join thousands of healthcare providers who have transformed their operations and improved patient outcomes with CareLink.
40%
Reduction in Administrative Time
Streamlined workflows and automated processes free up more time for patient care.
95%
Patient Satisfaction Rate
Improved communication and care coordination leads to better patient experiences.
60%
Faster Care Coordination
Reduced redundancies and improved efficiency translate to significant operational savings.