• Intelligent reminders, recall, mass notifications 
  • Precision scheduling and closing the referral loop
  • Virtual waiting room and touchless intake
  • Call center enhancement and enterprise call schedule management

CareLINK is highly customizable to power the full range of provider-patient communication needs while bringing critical agility and adaptability to healthcare organizations.

Replace your answering service and augment in-house call center operations

Manage complex call schedules & handle after hours calls, enhance existing call center and triage operations, and use CareLINK’s extensibility and available live agents to support any range of additional needs

Digitize while optimizing

Convert complete intake workflows to digital with customized E-forms and get immediate, actionable insight from patient experiences surveys. Invites via text and email with real-time E-form trackability and survey analytics

Facilitate precision scheduling and close the referral loop

Use 2-way SMS (text), secure live-chat, and secure contact forms - all coupled to your specific structure of teams and workflows with fully configurable, mission critical alerting

Support your “digital front door” strategy and enable new workflows

Meaningfully engage patients via any channel, anytime. Support the complete “virtual waiting room” and keep patients and staff safe

Intelligent Reminders, Recall, Mass Notifications

Reduce no shows, increase revenue, and keep patients up to date with our highly customizable and easily modifiable appointment reminder system.

Bring agility and adaptability to your communications strategy

Prepare for unpredictability with the ability to rapidly implement new processes and workflows as situations arise